Return & Exchange Policy
We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, RAKHT offers a 14-day return and exchange policy from the date of delivery, subject to the following terms and conditions.
Terms & Conditions
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Original Condition: Items must be returned or exchanged in their original condition with all tags attached. Products must be unworn and unwashed.
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Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer service team within 14 days of delivery to request a return, exchange, or refund.
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Color Fading or Damage After Washing: If the product's color fades or becomes damaged after washing, please contact our customer service team within 14 days of delivery for assistance with a return or exchange, subject to our assessment.
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How to Initiate a Return or Exchange: Please contact our customer service team for instructions on how to initiate your return or exchange.
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Refunds: Approved refunds will be processed to the original payment method, where applicable.
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Shipping Charges: Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.
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Exchanges: For exchanges, customers may return the original item and place a new order, subject to product availability.
Thank you for shopping with RAKHT. We appreciate your trust in our brand!