Return & Exchange Policy

We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, RAKHT offers a 14-day return and exchange policy from the date of delivery, subject to the following terms and conditions.

Terms & Conditions

  • Original Condition: Items must be returned or exchanged in their original condition with all tags attached. Products must be unworn and unwashed.

  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer service team within 14 days of delivery to request a return, exchange, or refund.

  • Color Fading or Damage After Washing: If the product's color fades or becomes damaged after washing, please contact our customer service team within 14 days of delivery for assistance with a return or exchange, subject to our assessment.

  • How to Initiate a Return or Exchange: Please contact our customer service team for instructions on how to initiate your return or exchange.

  • Refunds: Approved refunds will be processed to the original payment method, where applicable.

  • Shipping Charges: Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

  • Exchanges: For exchanges, customers may return the original item and place a new order, subject to product availability.

Thank you for shopping with RAKHT. We appreciate your trust in our brand!

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